PRIVACY POLICY

Privacy Policy

Regalia Metals ("Regalia Metals", "we", "us", or "our") values the privacy of every customer, visitor, and application user. This Privacy Policy explains how we collect, use, store, and protect information when you use the Regalia Metals website, mobile application, enquiry forms, KYC forms, and related services operated by N S EXPORTS.

By using Regalia Metals, you agree to the collection and use of information in accordance with this policy. We do not sell your personal information. We only use your information for business, service, account, compliance, and support purposes related to Regalia Metals.

Information We Collect

Information You Provide to Us

When you contact us, register, submit enquiries, request account access, or complete KYC and onboarding formalities, we may collect personal and business information such as your name, mobile number, email address, postal address, company name, GST number, PAN details, banking details, identity documents, and any other information you voluntarily provide.

Information Collected Automatically

When you use the website or application, certain information may be collected automatically for security, analytics, and service improvement. This may include your IP address, browser type, device information, operating system, referring pages, pages visited, date and time of access, and standard server log data.

Information From Other Sources

We may receive information from public records, regulatory sources, compliance partners, payment or verification partners, and other lawful business sources where permitted by applicable law.

How We Use Your Information

We may use your information to create and manage your account, process KYC and verification requirements, respond to enquiries, provide bullion pricing and trading-related services, communicate updates, send important service messages, and maintain customer support records.

We may also use your information for internal business operations such as compliance, record-keeping, fraud prevention, dispute resolution, service monitoring, analytics, and improving the performance of the Regalia Metals website and application.

Sharing of Information

We may share your information only where necessary with service providers, technology vendors, KYC and compliance partners, payment or banking partners, hosting providers, legal or regulatory authorities, and other parties who support the operation of Regalia Metals.

Data Security

We take reasonable physical, electronic, and administrative measures to protect the information we collect. However, no internet transmission, website, mobile application, or data storage system can be guaranteed to be 100% secure.

Your Choices and Rights

You may contact us to update or correct your contact details and certain account information. You may also request that we stop sending promotional communications, subject to any legal or operational requirements.

Third-Party Links

The Regalia Metals website or application may contain links to third-party websites, payment tools, or external services. We are not responsible for the privacy practices, policies, or content of those third-party platforms.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, technology, or service offerings.

Contact Information

If you have any questions about this Privacy Policy or the way Nuvri Bullion handles your information, you may contact us at N S EXPORTS, FF-15, First Floor, Central 50, Sector 50, Noida, Uttar Pradesh 201303, India.